
Frequently asked questions (FAQ)
Chillventa opening times
9:00 – 18:00 (13 - 15 October 2026)
Chillventa CONGRESS opening times
12 October 2026
Friday, 4 - Sunday, 11 October 2026 | 07:00 - 22:00 daily
Monday, 12 October 2026 | 07:00 - 19:00
Dismantling
Thursday, 15 October 2026 | 18:00 - 22:00
Friday, 16 - Saturday 17 October 2026 | 07:00 - 22:00 daily
- Online profile including a company profile and two product/service profiles
You can find more information here. - Voucher codes for inviting customers / invitation management and voucher monitoring in our ticket centre
- Royalty-free use of digital assets (logos, advertisements, sample texts, banners, social media graphics etc.) free of charge
- Free downloads of advertising materials
- 1 Lead Success app per exhibitor
- Communication of company name and exhibitor stand number within the scope of visitor marketing
- Display of your press releases in the press centre
- Free downloads of advertising materials
NürnbergMesse GmbH collects the corresponding amount to forward it to the AUMA.
Use the SelfService in your personal exhibitor area to autonomously update and further optimise the contents of your online profile. Within a few minutes, you can edit the content of your company profile or product/service profiles quickly and easily at any time.
For tipps on how to use the SelfService and to optimize your company profile / service profile for the perfect first impression have a look at the HowTo guides for optimizing your online profile in SelfService.
If you need further assistance feel free to contact our Support.
Support
Tel.: +49 9 11 86 06 88 06
E-mail: selfservice@support.nuernbergmesse.de
We ask for your understanding that no partially or full dismantling of a stand and products is possible before the official end of Chillventa. The stand staff may also not be removed before the end of the exhibition. It is for the benefit of all the exhibitors that the exhibition runs free of disruption for its entire duration.
Please note that NürnbergMesse GmbH will charge a fee of EUR 800 in the event of a contravention of this. In addition, NürnbergMesse GmbH shall reserve the right to bar an exhibitor who has caused a disruption due to the premature dismantling of a stand from the next event.
FAQ for visitors
There are enough parking spaces on-site. Our parking guidance system guides you to the vacant parking spaces; the daily charge is EUR 14. Parking spaces for disabled people are located near the entrances.
Barrier-free access
The exhibition venue is accessible to wheelchair users. All services and useful travel information for people with disabilities can be found at "Barrier-free access".
Yes, there are lockers in the entrance areas "Mitte" and "Ost". Use of these is free of charge. The coin that you have to insert to lock the lockers serves as a deposit and will be returned.
Trolleys and suitcases can also be handed in at the coat check at a charge of EUR 3 each.
Tickets & vouchers
Tickets sales and voucher redemption will take place exclusively online. Register in our online TicketShop to purchase your entrance ticket or redeem your voucher code in advance. Tickets cannot be purchased on-site, neither can voucher codes be redeemed on-site.
After you have successfully placed your order (confirmation message "Thank you for your order"), you will receive your e-ticket by e-mail. You can also find it in your account by clicking on "View my tickets".
In exceptional cases please contact VisitorServices directly via e-mail at besucherservice@nuernbergmesse.de or via phone at T +49 9 11 86 06 96 96.
In many countries, the international representatives of NürnbergMesse are available for ticket sales, as well as for the provision of information about visas.
Yes, your trade fair ticket includes an additional KombiTicket for public transportation.This allows you to use all VGN public transport in the 2nd class across the fare zone of Nuremberg-Fürth-Stein-Oberasbach-Zirndorf (zones 100/200) free of charge, including subway, tram, bus, and regional train – valid during the trade fair period and only for the ticket holder. For more information on timetables and other details, please visit www.vgn.de.