Trade fair visitors are entering the Exhibition Center Nuermberg via the entrance hubs

Frequently asked questions (FAQ)

FAQ for exhibitors

You can find the current valid prices in the online stand application.

Chillventa opening times

9:00 – 18:00 (13 - 15 October 2026)

Chillventa CONGRESS opening times

12 October 2026

Assembly
Friday, 4 - Sunday, 11 October 2026 | 07:00 - 22:00 daily
Monday, 12 October 2026 | 07:00 - 19:00 

Dismantling
Thursday, 15 October 2026 | 18:00 - 22:00
Friday, 16 - Saturday 17 October 2026 | 07:00 - 22:00 daily

When you make a binding application to be an exhibitor, you will receive our marketing services, which include the following: 
  • Online profile including a company profile and two product/service profiles
    You can find more information here.
  • Voucher codes for inviting customers / invitation management and voucher monitoring in our ticket centre
  • Royalty-free use of digital assets (logos, advertisements, sample texts, banners, social media graphics etc.) free of charge
  • Free downloads of advertising materials
  • 1 Lead Success app per exhibitor
  • Communication of company name and exhibitor stand number within the scope of visitor marketing
  • Display of your press releases in the press centre
  • Free downloads of advertising materials
The Association of the German Trade Fair Industry (AUMA) charges a fee of EUR 0.60 per square metre of exhibition space for the representation of your interests.

NürnbergMesse GmbH collects the corresponding amount to forward it to the AUMA.

You can find further information on the AUMA website

Use the SelfService in your personal exhibitor area to autonomously update and further optimise the contents of your online profile. Within a few minutes, you can edit the content of your company profile or product/service profiles quickly and easily at any time. 

For tipps on how to use the SelfService and to optimize your company profile / service profile for the perfect first impression have a look at the HowTo guides for optimizing your online profile in SelfService.

If you need further assistance feel free to contact our Support. 

Support
Tel.: +49 9 11 86 06 88 06
E-mail: selfservice@support.nuernbergmesse.de

As Chillventa is purely a trade fair, the sale of exhibition goods at the stand is not permitted.
Design and rent your complete stand really easily online using our exhibition stand configurator. A complete stand is the cost-effective alternative to an individual stand. The smart modular system provides a lot of scope for your design ideas and offers you simple complete solutions.

We ask for your understanding that no partially or full dismantling of a stand and products is possible before the official end of Chillventa. The stand staff may also not be removed before the end of the exhibition. It is for the benefit of all the exhibitors that the exhibition runs free of disruption for its entire duration.

Please note that NürnbergMesse GmbH will charge a fee of EUR 800 in the event of a contravention of this. In addition, NürnbergMesse GmbH shall reserve the right to bar an exhibitor who has caused a disruption due to the premature dismantling of a stand from the next event.

Get in touch with our team

Do you have any questions about your participation at Chillventa? Then our team is looking forward to talking to you!

Find your personal contact

FAQ for visitors

Chillventa is reserved for professionals from the refrigeration, air conditioning, ventilation and heat pump sector. As a visitor, you do not have to prove your industry affiliation, however. Please note that – as at all trade fairs – a direct sale to end consumers is not possible.
Yes, children up to and including 12 years of age are granted free admission.
For safety reasons, you are not allowed to bring pets with you. Guide dogs and assistance dogs are, of course, an exception to this rule.

Visa applications & invitation letters

Do you need a visa for your journey from abroad and have questions about the application process?

Learn more about visa applications & invitation letters
You can simply enter "Nürnberg". The dynamic traffic guidance system will guide you past all the queues to a vacant parking space. Alternatively, please use the following address: "Karl-Schönleben-Strasse, 90471 Nürnberg" or the special destination "Messe".

There are enough parking spaces on-site. Our parking guidance system guides you to the vacant parking spaces; the daily charge is EUR 14. Parking spaces for disabled people are located near the entrances.

Barrier-free access

The exhibition venue is accessible to wheelchair users. All services and useful travel information for people with disabilities can be found at "Barrier-free access".

Barrier-free access

The Chillventa exhibition venue is accessible to wheelchair users. All services and useful travel information for people with disabilities can be found here.

Read more
Within walking distance of the exhibition centre, there is a camp site (KNAUS Campingpark Nuremberg), at which exhibition visitors who come with a caravan can rent pitches. No caravans can be parked on the site of the exhibition centre Nuremberg itself.
Information on camp site KNAUS Campingpark Nürnberg (Germany only)
No because you can reach the exhibition venue quickly and easily both from the Central Station and from the airport with public transport.

Yes, there are lockers in the entrance areas "Mitte" and "Ost". Use of these is free of charge. The coin that you have to insert to lock the lockers serves as a deposit and will be returned.

Trolleys and suitcases can also be handed in at the coat check at a charge of EUR 3 each.

As a visitor, you are online free of charge throughout the exhibition venue.
Please contact the Security Control Unit (SCU) at T +49 9 11 86 06 70 00. They can tell you if the lost property has been turned in.
No, there are no direct sales.

Barrier-free access

The Chillventa exhibition venue is accessible to wheelchair users. All services and useful travel information for people with disabilities can be found here.

Read more

Tickets & vouchers

Tickets sales and voucher redemption will take place exclusively online. Register in our online TicketShop to purchase your entrance ticket or redeem your voucher code in advance. Tickets cannot be purchased on-site, neither can voucher codes be redeemed on-site.

After you have successfully placed your order (confirmation message "Thank you for your order"), you will receive your e-ticket by e-mail. You can also find it in your account by clicking on "View my tickets".

In exceptional cases please contact VisitorServices directly via e-mail at besucherservice@nuernbergmesse.de or via phone at T +49 9 11 86 06 96 96.

In many countries, the international representatives of NürnbergMesse are available for ticket sales, as well as for the provision of information about visas.

Yes, your trade fair ticket includes an additional KombiTicket for public transportation.This allows you to use all VGN public transport in the 2nd class across the fare zone of Nuremberg-Fürth-Stein-Oberasbach-Zirndorf (zones 100/200) free of charge, including subway, tram, bus, and regional train  – valid during the trade fair period and only for the ticket holder. For more information on timetables and other details, please visit www.vgn.de.

Your voucher shall apply for admission for one day.
Portrait of Carl Veldman, Team VisitorService of NürnbergMesse
VisitorService
Carl Veldman and team
Regardless of whether it's tickets, registration, services at the trade fair center or the trade fair program: Are you planning your visit to the trade fair and still have questions? The VisitorService team will be happy to help you.